What We Collect
When you place an order or create an account, we collect your name, email address, shipping address, phone number, and payment information. We also collect browsing data (pages visited, time on site, device type) through cookies and analytics tools to improve your experience.
How We Use Your Information
We use your information to process and fulfill your orders, send shipping and order confirmation emails, respond to customer service inquiries, send marketing communications (if you have opted in), and improve our website and product offerings.
Marketing Communications
If you opt in to our email or SMS list, you may receive promotional messages, new product announcements, and exclusive offers. You can unsubscribe at any time by clicking 'Unsubscribe' in any email or replying STOP to any SMS message. We will never sell your contact information to third parties.
Sharing Your Information
We do not sell, rent, or trade your personal information. We share your data only with trusted third-party service providers necessary to operate our business — including payment processors (e.g. Stripe, PayPal), shipping carriers (e.g. USPS, UPS), and email/SMS platforms — all of whom are contractually required to protect your information.
Cookies
We use cookies to keep track of your cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features of the site may not function correctly as a result.
Data Security
We use industry-standard SSL encryption to protect your personal and payment information during transmission. Payment data is processed by our payment provider and is never stored on our servers.
Your Rights
You have the right to access, correct, or delete the personal data we hold about you. To make a request, email us at [support@trynualla.com]. We will respond within 2 days.
Children's Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately at [support@trynualla.com].
Contact
Questions about our privacy practices? Email [support@trynualla.com].
